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Questions and answers

  • Do you use natural ingredients?

    We are proud to say we do! All Sanctuary Beauty and Bath products do not contain phthalates, parabens, formaldehyde, preservatives, isopropyl alcohol, talc, PEGs, mineral oil, propylene glycols, sodium lauryl sulfate, triclosan or petroleum.

  • Are your products vegan?

    Yes. All of our products are vegan.

  • Are your products cruelty-free?

    Absolutely! We love animals so much that we would never test our products on them! We test every product on family and friends. Never on animals.

  • Can I use your products while pregnant or nursing?

    We make our products with therapeutic grade essential oils, while there are some essential oils that are safe to use during pregnancy. We recommend you consult your doctor before using our products.

  • Can I send my jars back for refills?

    Absolutely! That's why we use sustainable packaging. All of our glass containers are ready to recycle after use. Here’s how to send your empty jars back for refills: Mail your bottles and jars back to Sanctuary Beauty and Bath, Attn: Refills, 8116 Arlington Blvd #139, Falls Church VA 22003 Email the tracking number (or photo of receipt) to with the subject line “RECYCLE” You will receive one time 15% off coupon code that will be sent to your email.

  • My body butter melted, what should I do?

    Our body butter is made to melt easily into your skin, this happens because the natural butters and oils used are sensitive to heat. Your body butter is still safe to use and there's no change in the nourishment it will provide to your skin. Place the jar in a bowl of hot water and let the body butter melt completely, stir it and then place it in the fridge to cool down and solidify. Your body butter is back and ready to use!

  • How should I store my bath bombs and shower steamers?

    Store your unused bath bombs in airtight containers to keep them fresh!

  • What is the shelf life of your products?

    The shelf life of our body butter and scrub is 12 months. To keep your product fresh we recommend storing it in a cool dry place out of direct sunlight. The shelf life of our shower steamer and bath bombs are 6 months.