Refund Policy
Returns:
We hope that you enjoy using our products. If for any reason you are not satisfied with your purchase, please email us at wecare@sanctuarybeautyandbath.com. We may be able to offer you a refund or an exchange.
Products can be refunded if they are returned within 30 days of purchase and are unused, unopened, and in the original packaging.
Email: wecare@sanctuarybeautyandbath.com with your name, order number, and product details.
If there is any damage due to shipping, please contact us immediately and provide us with pictures of the shipping box and damaged items. We will happily replace any damaged items.
Please address and send returns to :
Sanctuary Beauty
8116 Arlington Blvd #139,
Falls Church
VA 22042
USA
Email: wecare@sanctuarybeautyandbath
*Shipping costs are the responsibility of the customer and are non-refundable. We will notify you once your return has been received and approved. The refund will be processed to the original method of payment.
**We are a boutique maker and make our products in small batches, by hand using natural ingredients. Due to this process, variations in color, size and shape will occur.