Privacy Policy + Terms of Use

Thulisa Naturals is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit thulisanaturals.com or use our services.

Effective Date:10/20/2025
Thulisa Naturals LLC (“Thulisa Naturals,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [thulisanaturals.com] or otherwise interact with us.
By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
Personal identifiers (name, email, phone number, shipping/billing address).
Payment information (processed securely via third-party providers; we do not store full credit card numbers).
Account information (login, preferences, order history).
Device and usage information (IP address, browser type, cookies, pages visited, geolocation data).
Marketing preferences (newsletter subscriptions, product review participation).

2. How We Use Your Information

We use information to:
Fulfill and deliver orders.
Provide customer service and process returns/exchanges.
Send transactional or marketing communications (with your consent).
Improve our products, website, and advertising.
Detect, prevent, and investigate fraud or unauthorized activity.
Comply with applicable legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share limited information with:
Service providers (payment processors, shipping carriers, IT support, analytics).
Marketing partners (with your consent or as permitted by law).
Legal authorities, when required by law, subpoena, or to protect our rights.
Corporate transactions (mergers, acquisitions, business transfers).


4. Cookies and Tracking

We use cookies, pixels, and similar technologies to improve your shopping experience and show relevant ads.
You may adjust cookie settings in your browser or via our [Cookie Preferences link].
California and other U.S. state residents may opt out of targeted advertising or the “sale/share” of data through our “Do Not Sell or Share My Personal Information” link.

5. Your Rights

Depending on where you live, you may have rights under data privacy laws:
United States
California (CCPA/CPRA): Right to know, delete, correct, and opt out of sale/share of personal information.
Colorado, Connecticut, Virginia, Utah: Right to access, correct, delete, and opt out of targeted advertising and data sales.
Canada
PIPEDA & Quebec Law 25 (Bill 64): Right to access, correct, withdraw consent, and request deletion of personal information.
European Union / United Kingdom
GDPR: Right to access, correct, delete, restrict processing, portability, and object to processing.
To exercise your rights, contact us at privacy@onekid.com. We will respond within legally required timeframes.

6. Children’s Privacy

Our website is not directed to children under 13 (U.S.) or under the age of consent in your jurisdiction. We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.

7. Data Security and Retention

We use appropriate technical and organizational measures to protect your data. We retain information only as long as necessary for business, legal, or regulatory purposes.

8. International Transfers

If you access our services from outside the United States, your data may be transferred and stored in the U.S. We use safeguards such as contractual clauses and secure hosting.

9. Accessibility

We are committed to making our website and privacy practices accessible to all individuals, including people with disabilities. If you need this policy in an alternative format, don't hesitate to get in touch with us at info@thulisaanturals.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.”

11. Contact Us

For questions, or to exercise your privacy rights, please contact us:
Thulisa Naturals LLC
Email: info@thulisanaturals.com
Address: Thulisa Naturals, 4520 Daly Drive, Chantilly VA 20151, United States

COOKIE PREFERENCES.


We use cookies and similar technologies to:
Make our site work properly (required cookies).
Improve your shopping experience (performance cookies).
Show you relevant ads and offers (marketing cookies).
You can choose to accept or decline different types of cookies by adjusting your browser settings or contacting us at info@thulisanaturals.com.
For more details, please review our full [Privacy Policy].

DO NOT SELL OR SHARE MY PERSONAL INFORMATION.

Under the California Consumer Privacy Act (CCPA/CPRA) and similar state privacy laws, residents have the right to opt out of the “sale” or “sharing” of their personal information, including for targeted advertising purposes.
Thulisa Naturals LLC does not sell personal information for money. However, we may share certain information (like cookies or device identifiers) with partners for analytics and advertising.
If you would like to exercise your right to opt out of such data use, please email us at info@thulisanaturals.com 
We will honor your request within the time required by law.

ACCESSIBILITY STATEMENT.

Thulisa Naturals LLC is committed to making our website accessible to everyone, including individuals with disabilities.
We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. Our ongoing efforts include regular testing and improvements to ensure accessibility of our site.
If you experience any difficulty accessing content or using any feature on our site, please contact us at:
📧 info@thulisanaturals.com


 TERMS OF SERVICE.


Effective Date:10/20/2025
Welcome to Thulisa Naturals LLC (“Thulisa Naturals,” “we,” “our,” or “us”). By accessing or using our website [thulisanaturals.com], purchasing products, or engaging with our services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

1. Use of Our Website

You must be at least 18 years old (or the age of majority in your state/province) to use our site or purchase products.
You agree not to misuse the website, attempt to disrupt service, or use automated tools to collect data without permission.

2. Orders and Payments

All prices are listed in U.S. dollars unless otherwise indicated.
We reserve the right to refuse or cancel any order due to suspected fraud, unauthorized use, errors, or stock availability.
Payment is processed securely by third-party providers. We do not store full credit card details.

3. Shipping and Delivery

Orders are shipped according to the options selected at checkout.
Delivery times are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, or events outside our control.

4. Returns and Exchanges

We offer returns and free exchanges according to our [Refund Policy].
Returned items must be unused, unaltered, and in original packaging.
Shipping costs are non-refundable unless required by law.

5. Product Information

We make every effort to display accurate product information, but we cannot guarantee that descriptions, images, or pricing are error-free.
Safety certifications and ratings apply only when products are used as directed. Thulisa Naturals LLC is not responsible for misuse or modifications by customers.

6. Intellectual Property

All content on this website (including trademarks, logos, product designs, text, and images) is owned by Thulisa Naturals LLC or our licensors.
You may not copy, distribute, or use our intellectual property without written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Thulisa Naturals LLC shall not be liable for indirect, incidental, or consequential damages.
Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
Nothing in these Terms limits rights you may have under consumer protection laws in your jurisdiction.


8. Dispute Resolution

Any disputes shall first be attempted through good-faith negotiation.
If unresolved, disputes will be governed by the laws of the State of Delaware (USA), without regard to conflict of law rules.
U.S. customers: Any claim must be brought in state or federal courts located in Delaware.
Canadian and international customers: Local mandatory rights under consumer law remain unaffected.

9. Privacy

Your use of our website is also governed by our [Privacy Policy].

10. Termination

We may suspend or terminate your access to our website or services at any time if you violate these Terms.

11. Changes to Terms

We may update these Terms from time to time. The updated version will be posted with a revised “Effective Date.” Continued use of our services means you accept the changes.

12. Contact Us

For questions about these Terms, please contact us:
Thulisa Naturals LLC
Email: info@thulisanaturals.com
Address: Thulisa Naturals, 4520 Daly Drive, Chantilly VA 20151, United States